Frequently Asked Questions
Everything you need to know about your Ashworth experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
Ashworth accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your garments ethically produced?
Yes, Ashworth is committed to sustainable fashion. We partner with certified factories that ensure fair wages, safe working conditions, and use eco-friendly materials whenever possible.